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About Us
Page Promotions Ltd t/a Spectatorshop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Page Promotions Ltd t/a Spectatorshop
2nd Floor 145-157 St.John Street London EC1V 4PY United Kingdom
Phone: 01235 862540
Fax: 01235 862541
Email: customerservice [at] spectatorshop [dot] co [dot] uk
VAT: 912 5226 52
Company Reg No 6317978
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Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept all major credit cards.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you email confirmation. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
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Shipping And Handling
We will action your order promptly either the same day or the day after you place it assuming that it is a week day.
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Delivery Schedule
Most lamps from the range will be delivered within 7 working days.
We will deliver Free of charge to the UK mainland if your total order comes to £50 or more (before VAT is added). Otherwise its £3.50
We will ship using a carrier that gives the optimum mix of care, handling, cost and speed of delivery. Information about this will be given with the 'Order Despatched' email that we will send you. Please note that ALL orders require a signature on delivery!
If we are out of stock for any particular item we will email with the likely delivery date. You have the option to continue with, or cancel your order at that time.
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Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
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Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added.
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Credit Card Security
About PayPal
PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.
PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 17 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.
PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.
Located in San Jose, California, PayPal was founded in 1998 and was acquired by eBay in 2002.
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Guarantee
All our lighting products are guaranteed for a year after delivery. Lightbulbs and other products are guaranteed up to their stated working life.
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Reaching Us
If you have a question, please email us using the CONTACT US link on the store page or fax us on 01235 862541 or write to us at 2nd Floor 145-157 St.John Street London EC1V 4PY United Kingdom
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Privacy Policy
Page Promotions Ltd t/a Spectatorshop do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
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Returns Policy
You may cancel your order within seven days of making it and receive a full refund. If you do wish to cancel please email customerservice@spectatorshop.co.uk requesting a refund.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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